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OKX KYC verification: documents, timing and how to avoid rejection

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Short answer: OKX asks for your personal details, a valid government-issued photo ID (passport or driving licence) and a live selfie. Some regions also require proof of address. OKX says it reviews applications within 24 hours, and you need verification before you can deposit, trade or withdraw.

What you need

ItemRequirements
Personal detailsCountry of residence, nationality, full legal name, date of birth, ID number and residential address.
Photo IDA valid government-issued ID such as a passport or driving licence, showing your name, date of birth and issue and expiry dates. Not expired.
SelfieYour full face inside the on-screen frame. No mask, sunglasses or hat, and no flash glare.
Proof of address (some regions)A recent document showing your current address. OKX's guidance mentions documents from the last 3 months, or 6 months in the EEA.

How to verify your OKX account

  1. Update the OKX app to the latest version.
  2. Open your profile and go to Identity verification (in the app: Menu → Account settings → Identity verification).
  3. Choose Individual verification and enter your details exactly as they appear on your ID.
  4. Photograph your ID with your phone camera. All four corners must be visible, and screenshots or scans of screens are not accepted.
  5. Take the selfie or face scan in good, even light.
  6. Submit and wait for the result notification.

How long does OKX verification take?

OKX states that it reviews applications within 24 hours. Many are approved faster. Reviews can take longer during busy periods or if a document needs a manual check. If it's been well over a day, check the verification page for a status message before you resubmit.

OKX KYC rejected? Common reasons and fixes

ProblemFix
Blurry or cropped ID photoRetake it on a flat, dark surface in daylight with all four corners in frame.
Screenshot or photo of a screenPhotograph the physical document directly.
Expired IDUse a currently valid passport or licence.
Name or birth date mismatchEnter details exactly as printed on the ID, including middle names.
Selfie failedRemove glasses or hat, avoid backlight and flash, and keep your whole face in the frame.
Old proof of addressUse a document issued within the required window that shows your current address.
Country not supportedOKX can't verify residents of restricted countries. See supported countries.
Never share your ID with anyone claiming to "speed up" verification. OKX support won't ask you to send documents through Telegram, WhatsApp or email. Upload only inside the official app or website.

FAQ

Is KYC mandatory on OKX?

Yes. OKX requires identity verification before you can deposit, trade or withdraw.

Can I use OKX without verifying?

You can register, but deposits, trading and withdrawals need completed verification. Unverified accounts may be restricted after a grace period.

Which ID does OKX accept?

A valid government-issued photo ID such as a passport or driving licence. Accepted types vary by country and are shown during verification.

Why is my OKX verification taking so long?

Most reviews finish within 24 hours. Longer waits usually mean a manual check or a busy period. Check the status message on the verification page.

Can I verify with an ID from another country?

You verify based on your country of residence. If your ID and residence differ, you may also need proof of address.

Last reviewed: . OKX changes its products, fees and rules by region and over time. If anything here differs from what OKX shows in your account, OKX is right. See how we check information.

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